Question 1

What is GetPlainDoc?

Accepted Answer

GetPlainDoc is an AI-powered tool that analyzes complex documents and contracts, translating confusing language into plain, understandable terms. We provide analysis in 11 languages to make important documents accessible to everyone.

Question 2

Who is GetPlainDoc for?

Accepted Answer

GetPlainDoc is designed for freelancers, renters, expats, small business owners, and anyone who needs to understand an important document quickly without hiring an expensive professional. Perfect for non-native speakers who need contracts explained in their language.

Question 3

Is this legal advice?

Accepted Answer

No. GetPlainDoc provides educational analysis and information only. We are not a law firm and do not provide legal advice. For important decisions, always consult a qualified attorney in your jurisdiction.

Question 4

What languages are supported?

Accepted Answer

We support 11 output languages: English, Spanish, Chinese (Simplified), Arabic, Hindi, French, Portuguese, Russian, Japanese, German, and Urdu. Full RTL (right-to-left) support for Arabic and Urdu.

Question 5

What countries is GetPlainDoc available in?

Accepted Answer

GetPlainDoc is available worldwide! Our analysis works for documents from any country, though keep in mind that different systems vary. We recommend consulting local experts for jurisdiction-specific advice.

Question 6

What types of documents can I analyze?

Accepted Answer

We support 15+ document types: Employment contracts, Rental/Lease agreements, Freelance/Client agreements, Loan/Mortgage documents, SaaS Terms of Service, Influencer/Brand deals, Vendor/Supplier contracts, NDA/Non-Compete agreements, Insurance Policies, Bank Terms & Conditions, Medical Consent Forms, University Enrollment Documents, Warranty Agreements, and Government Forms. We also offer auto-detection if you are unsure.

Question 7

What file formats are supported?

Accepted Answer

GetPlainDoc supports PDF, DOC, and DOCX file formats. You can also paste document text directly if you do not have a file to upload.

Question 8

What is the maximum file size I can upload?

Accepted Answer

We accept documents up to 10MB in size. This comfortably covers the vast majority of contracts and important documents. If your file exceeds 10MB, try compressing it or copying and pasting the text directly using our paste text option.

Question 9

Is there a page limit?

Accepted Answer

GetPlainDoc can analyze documents up to approximately 100 pages. For documents exceeding this length we will analyze the most critical sections and notify you. Most standard contracts — leases, employment agreements, NDAs, freelance agreements — fall well within this limit.

Question 10

What if my document is a scanned PDF?

Accepted Answer

Scanned PDFs are image-based rather than text-based, which can affect analysis accuracy. If we detect your document is scanned we will notify you before analysis begins. For best results, use a text-based PDF or copy and paste the document text directly using our paste text option.

Question 11

How accurate is the analysis?

Accepted Answer

Our analysis is powered by Claude Sonnet 4, one of the most advanced AI models for document analysis and reasoning. However, AI analysis should supplement, not replace, professional review for high-stakes decisions.

Question 12

What if my document is in a foreign language?

Accepted Answer

Our AI can analyze documents in multiple languages and translate the analysis into your preferred output language. This is particularly useful for expats or businesses dealing with international contracts.

Question 13

Is my document stored after analysis?

Accepted Answer

No. Your document text is processed in real-time and deleted immediately after analysis. We only store your analysis results (the output), not your original document. This ensures maximum privacy.

Question 14

Who can see my document?

Accepted Answer

Only you. Your document is encrypted during upload, processed by our AI in a secure environment, and never shared with third parties (except Anthropic Claude API for analysis, which also does not store data).

Question 15

Is my payment information secure?

Accepted Answer

Yes. All payments are processed by Stripe, a PCI-compliant payment processor used by millions of businesses. We never see or store your credit card details.

Question 16

Is GetPlainDoc GDPR compliant?

Accepted Answer

Yes. We minimize data collection, delete documents immediately, and respect user rights to access and delete their data. See our Privacy Policy for full details.

Question 17

How much does it cost?

Accepted Answer

$7 per document analysis. Optional $3 chat add-on for extended follow-up questions (up to 30 questions per session).

Question 18

What payment methods are accepted?

Accepted Answer

All major credit and debit cards (Visa, Mastercard, Amex, Discover) via Stripe. We do not accept PayPal or cryptocurrency at this time.

Question 19

Can I get a refund?

Accepted Answer

Since AI analysis is instant and cannot be returned, all sales are final once the analysis is delivered. If you experience a technical issue preventing analysis, contact us for support.

Question 20

What is the $3 chat add-on?

Accepted Answer

Every analysis includes 3 free follow-up questions via AI chat. If you need more, you can unlock unlimited questions (up to 30 total) for the document for an additional $3.

Question 21

What happens if the analysis fails?

Accepted Answer

If there is a technical error during analysis, you will not be charged. If you have already paid and did not receive results, contact us immediately for a resolution.

Question 22

Can I analyze the same document more than once?

Accepted Answer

Yes! You can re-analyze the same document as many times as needed. Each analysis is independent and costs $7.

Question 23

Does GetPlainDoc work on mobile?

Accepted Answer

Yes! Our interface is fully mobile-responsive. You can upload, analyze, and read results on any device — phone, tablet, or desktop.

Question 24

How long does analysis take?

Accepted Answer

Most analyses complete in 30-90 seconds depending on document length and complexity. You will see real-time progress updates during analysis.

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